Yumpingo integration opens the doors to seamless feedback for Zonal customers.
London, 21 January 2020 – Zonal has added Yumpingo, the fast-growing restaurant intelligence supplier, to its partnership programme, creating a more streamlined feedback journey for Zonal and Yumpingo customers.
Yumpingo adds to an impressive list of partners who integrate with Zonal’s technology and offers customers access to the future of granular, guest-driven insights. The partnership refines the guest review experience by showing only the dishes ordered within the Yumpingo device, giving Zonal customers the most reliable, real-time pool of data for decision-making.
Yumpingo CEO and founder Gary Goodman, said: “Zonal and Yumpingo share a common vision to connect the guest journey from first visit to loyal repeat customer. Yumpingo is now able to provide all Zonal customers with a new lens to enable their teams to use instant guest feedback to serve more happiness each and every day.”
Chris Hill, CEO of New World Trading Company explained: “Having Yumpingo and Zonal integrated in our sites means we can present a digital bill to our guests that lead to a short review based on their experience and specifically the dishes they ordered.
In return, we get rich live data linked to their bill, and their server, allowing us to make data-driven decisions to grow the business. It’s such a powerful tool for our entire team and we look forward to the future development and innovation within this partnership.”
Zonal’s chief executive, Stuart McLean, said: “As a leading innovator of technology solutions, we understand the importance of giving our customers access to our strategic technology partners.
“We are delighted to welcome Yumpingo to our partnership programme, which features many of the leading names in hospitality technology.”
Zonal is a UK-based family-owned connected technology provider offering innovative solutions to a diverse range of 16,000 plus businesses across the hospitality sector. With more than 50 partners and third-party partner applications, Zonal offers seamless integrations to help customers streamline operations, maximise profits and enhance the customer experience.
Launched in the UK in 2017, Yumpingo is a restaurant intelligence platform that brings big data analytics to restaurant operations by tapping into the silent majority of guests’ in-moment restaurant experiences through technology touchpoints. Our award-winning platform enables restaurant leaders to make more decisions, faster, and with greater confidence by turning data into insights into actions at unprecedented levels. Yumpingo gives restaurants complete certainty of how to optimize customer satisfaction across brands at the location, shift, server and dish level. The ultimate effect is a transformation of the business as proven through numerous case studies which boast increased sales and improved customer satisfaction and we’re just getting started.
Yumpingo integrates seamlessly with a restaurant’s POS (point of sale) to facilitate data that impacts operations, new product development and marketing for some of the world’s largest and most innovative restaurant groups including New World Trading Company, TGI Fridays, California Pizza Kitchen and Wahaca. By crowdsourcing insights, Yumpingo data helps your teams feed more happiness every day.