Customer success is our purpose
Every day Yumpingo empowers our clients to make business transforming decisions - enhancing customer experiences and delivering ROI. Discover some of our latest cases studies.
"Yumpingo in one sentence is, gives us data in real time, we can act on and make a difference to our business that we couldn’t do before."
Managing Director, Parogon Group
"With Yumpingo, we are able to optimize every guest experience with greater confidence and speed than ever before."
"Our NPS has been steadily increasing. We’ve also seen our online reputation scores climbing and we have seen a direct link between NPS and sales growth."
MD, Hickory's Smokehouse
"Preserving and retaining our to-go guests are now huge parts of our business. This [Yumpingo] data changes that and helps us get better."
CIO, Texas Roadhouse
"It was like someone had turned on the lights. Within two weeks we were seeing an uptick in our NPS and after a further two weeks, we were seeing higher sales growth."
CEO, New World Trading Company
"I’ve not come across a better system of gaining actionable guest feedback in the moment. [Restaurant managers] have a tool now that enables them to very specifically drill down on what they can do to improve the guest experience."
CEO, Iron Hill Brewery & Restaurant
"We’ve seen remarkable growth in both our NPS and online reputation, which has risen by 1.5 stars, since working with Yumpingo."
Director, Olive Tree Brasserie
"Yumpingo definitely gives you that power to make change. If you’re the kind of organization that is striving to be the very best then [Yumpingo] gives you the information that you can act on."
MD, Parogon Group
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‘Get it right the first time’ by capturing live guest feedback across every dish, shift, server, location, and channel with Yumpingo.