Customer Experience Case Studies

3-nandos_logo

"With Yumpingo, we are able to optimize every guest experience with greater confidence and speed than ever before."

Rob Papps
CEO, Nando's

View more customer stories

"Our NPS has been steadily increasing. We’ve also seen our online reputation scores climbing and we have seen a direct link between NPS and sales growth."

John Welsh
MD, Hickory's Smokehouse

View more customer stories

"Preserving and retaining our to-go guests are now huge parts of our business. This [Yumpingo] data changes that and helps us get better."

Hernan Mujica
CIO, Texas Roadhouse

View more customer stories

"It was like someone had turned on the lights. Within two weeks we were seeing an uptick in our NPS and after a further two weeks, we were seeing higher sales growth."

Chris Hill
CEO, New World Trading Company

View more customer stories

"I’ve not come across a better system of gaining actionable guest feedback in the moment. [Restaurant managers] have a tool now that enables them to very specifically drill down on what they can do to improve the guest experience."

Chris Westcott
CEO, Iron Hill Brewery & Restaurant

View more customer stories

"We’ve seen remarkable growth in both our NPS and online reputation, which has risen by 1.5 stars, since working with Yumpingo."

Dean Wilson
Director, Olive Tree Brasserie

View more customer stories

"Yumpingo definitely gives you that power to make change. If you’re the kind of organization that is striving to be the very best then [Yumpingo] gives you the information that you can act on."

Richard Colclough
MD, Parogon Group

View more customer stories

CASE STUDIES

Customer success is our purpose

"Yumpingo in one sentence is, gives us data in real time, we can act on and make a difference to our business that we couldn’t do before."

Request your free demo today!