YUMPINGO DEVICE FEEDBACK COLLECTION
Providing a seamless final step of service
Your custom-branded, all-in-one device to deliver checks, get real-time customer feedback, and maximize every transaction.
See the full picture
Engaging guests in-the-moment with Yumpingo One’s frictionless, seamless closing out experience can achieve a 50% to 80% customer engagement rate without offering any incentive, making feedback accurate and actionable.
Maximize every transaction
Custom-branded for in-restaurant service, unlocking more insights in less time.
Designed for busy restaurants
With Gorilla® Glass, shock protection, and a splash-resistant design, the Yumpingo One is built to operate effectively for years.
Simple to clean for safety & hygiene
Developed using oil, grease, and germ-resistant materials, the Yumpingo One is easily cleanable as often as necessary.
Versatile device for multiple functions
A single device that can run Yumpingo or partner services, from ordering, through feedback to payment. It works for days between charges and automatically connects to your WiFi.
Connect every moment
Custom-branded devices become an integral part of the in-restaurant service process, unlocking more insights with less time in a single environment.
Out of the box operation
Teams can immediately put Yumpingo One to use the moment it arrives to its destination. The device is remotely managed by our team, ensuring any technical issues are resolved before they hit the floor and product updates are swiftly implemented.
Maximized customer engagement
Guests complete essential steps to close out the dining experience with payment, tip – and now a digitally optimized review process. Yumpingo’s 1-Minute Review reports feedback as quickly as its entered in the all-in-one device, capturing a greater volume of reviews than printed materials.
"Since rolling out Yumpingo our NPS has been steadily increasing and is now 14 points higher; which means 13% more happy guests! We’ve also seen our online reputation scores climbing from 4.3 to an excellent 4.7 stars. And we have seen a direct link between NPS and sales growth."
Managing Director, Hickory's Smokehouse
Custom branding for your business
With any color, any print, and any design, our internal design service will tailor your Yumpingo One device to your preferred brand experience. The device blends into your environment to ensure guests stay connected to your brand with every transaction.
Explore the full platform
"With Yumpingo, we are able to optimize every guest experience with greater confidence and speed than ever before."
"Our NPS has been steadily increasing. We’ve also seen our online reputation scores climbing and we have seen a direct link between NPS and sales growth."
MD, Hickory's Smokehouse
"Preserving and retaining our to-go guests are now huge parts of our business. This [Yumpingo] data changes that and helps us get better."
CIO, Texas Roadhouse
"It was like someone had turned on the lights. Within two weeks we were seeing an uptick in our NPS and after a further two weeks, we were seeing higher sales growth."
CEO, New World Trading Company
"I’ve not come across a better system of gaining actionable guest feedback in the moment. [Restaurant managers] have a tool now that enables them to very specifically drill down on what they can do to improve the guest experience."
CEO, Iron Hill Brewery & Restaurant
"We’ve seen remarkable growth in both our NPS and online reputation, which has risen by 1.5 stars, since working with Yumpingo."
Director, Olive Tree Brasserie
"Yumpingo definitely gives you that power to make change. If you’re the kind of organization that is striving to be the very best then [Yumpingo] gives you the information that you can act on."
MD, Parogon Group
Request your free demo today!
‘Get it right the first time’ by capturing live guest feedback across every dish, shift, server, location, and channel with Yumpingo.