YUMPINGO FOR CULINARY TEAMS
Optimize pricing, menus and team performance
We help culinary teams to develop menus, manage margins and build a culture of continuous improvement to deliver exceptional guest experiences.
We are working in a time of upheaval
Food price increases are challenging your margins and menu development processes. The ability to consistently deliver your menu across shifts, venues and service styles is being stretched. Recruitment is harder than ever, so retention, training and rewarding are even more important.
Yumpingo’s guest sentiment feedback removes the guesswork, providing you with a clear way to measure and act.
Empowering culinary
decision making
Menu item benchmarking
Troubleshoot execution inconsistency for each menu item and across shifts, venues, regions and the whole brand.
Optimize & develop your menus
Real-time feedback on your decisions to optimize dishes and menus, manage pricing, and test ingredients substitutions.
Efficiently manage your team
Identify and manage training needs and recognize your culinary team's performance across all levels.
Make confident decisions with Yumpingo
Benchmarking to deliver your brand promise
Yumpingo benchmarks dishes, shifts and locations to provide insights directly to the right people. Smart Actions identify areas of improvement allowing your teams to troubleshoot issues and delivery consistency.
Compliments that build teams
Yumpingo guest sentiment insights are the deal measure to recognize the performance of culinary teams. Teams receive real-time feedback on their performance, identifying areas for improvement and highlighting successes.
Optimize margins with confidence
Yumpingo enables you to speed up the process of managing profitably and ensure guest sentiment is maintained or improved. Live feedback can be use to enhance your decision making when simplifying menus, adjusting menu pricing, controlling portions and testing ingredients substitutions.
"It allows us to develop our menu in a more dynamic way by testing dishes and getting real-time feedback before we launch a dish across our estate."
Chief Executive Officer, Iron Hill Brewery & Restaurant
Compliments that build teams
Yumpingo guest sentiment insights are the ideal measure to recognize the performance of culinary teams. Teams receive real-time feedback on their performance, identifying areas for improvement and highlighting successes.
Optimize margins with confidence
Yumpingo enables you to speed up the process of managing profitably and ensure guest sentiment is maintained or improved. Live feedback can be use to enhance your decision making when simplifying menus, adjusting menu pricing, controlling portions and testing ingredients substitutions
Rob Papps
CEO, Nando's
"Our NPS has been steadily increasing. We’ve also seen our online reputation scores climbing and we have seen a direct link between NPS and sales growth."
John Welsh
MD, Hickory's Smokehouse
"Preserving and retaining our to-go guests are now huge parts of our business. This [Yumpingo] data changes that and helps us get better."
Hernan Mujica
CIO, Texas Roadhouse
"It was like someone had turned on the lights. Within two weeks we were seeing an uptick in our NPS and after a further two weeks, we were seeing higher sales growth."
Chris Hill
CEO, New World Trading Company
"I’ve not come across a better system of gaining actionable guest feedback in the moment. [Restaurant managers] have a tool now that enables them to very specifically drill down on what they can do to improve the guest experience."
Chris Westcott
CEO, Iron Hill Brewery & Restaurant
"We’ve seen remarkable growth in both our NPS and online reputation, which has risen by 1.5 stars, since working with Yumpingo."
Dean Wilson
Director, Olive Tree Brasserie
"Yumpingo definitely gives you that power to make change. If you’re the kind of organization that is striving to be the very best then [Yumpingo] gives you the information that you can act on."
Richard Colclough
MD, Parogon Group
Request your free demo today!
‘Get it right the first time’ by capturing live guest feedback across every dish, shift, server, location, and channel with Yumpingo.