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Trends and Advice

Collecting Customer Data – the Hospitable Way

Collecting Customer Data – the Hospitable Way

Customer data is essential to the modern economy, and as digital technologies become an increasingly vital part of everyday life, massive amounts of personal data are collected and used to create better products and more personalised experiences.

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How to Combat Seasonal, Staffing & Supply Chain Challenges

How to Combat Seasonal, Staffing & Supply Chain Challenges

Having the ability to quickly identify how team development, menu improvements, and concept-testing impacts your sales will keep you focused on doing the right work in every store, every shift; for every server, every dish. And it all starts with asking the right questions: how happy are my guests, and why?

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What technology is best for hospitality management?

What technology is best for hospitality management?

From customer experience management to reputation management hospitality tech has turned the business on its head helping you deliver a seamless customer experience. The accelerated demand of modern hospitality technology has turned the industry on its head. Chatbots,...

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