Our partnership with Toast delivers a more seamless end-to-end customer experience and provides restaurants with actionable customer satisfaction data at scale.
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Technology
Yumpingo Joins Toast Partner Ecosystem to Help Empower Hospitality Teams to Focus on What Matters Most to Their Guests
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How Dish-level Data Can Guide Your Menu Engineering and Pricing Strategy
Learn how dish-level data can guide your menu engineering and pricing strategies and keep your customers coming back for more.
Paytronix and Yumpingo Partner to Give Brands Deeper Insights About Their Digital Users
Our partnership with Paytronix improves customer engagement and provides restaurants with actionable customer satisfaction data at scale.
What to Do When Off-Prem Operations Don’t Deliver on Customer Expectations
It’s difficult to control what happens after an order leaves the restaurant. Find out what your digital customer expectations are, what you can control, and how to execute on it.
Three words every restaurant should avoid: “How was everything?”
“How was everything?”. The perfect question to ask if you want to be lied to. Find out what actual steps of service and menu items are performing well, and fix those that aren’t.
Collecting Customer Data – the Hospitable Way
Customer data is essential to the modern economy, and as digital technologies become an increasingly vital part of everyday life, massive amounts of personal data are collected and used to create better products and more personalised experiences.
How to Combat Seasonal, Staffing & Supply Chain Challenges
Having the ability to quickly identify how team development, menu improvements, and concept-testing impacts your sales will keep you focused on doing the right work in every store, every shift; for every server, every dish. And it all starts with asking the right questions: how happy are my guests, and why?
Understanding the Customer Experience in the Hospitality Industry
Get the breakdown of what the customer experience in hospitality looks like and the level of impact it has on the health of your brand.
How to Ensure and Sustain Restaurant Profitability
Assess and improve key factors impacting your operational costs to ensure and sustain restaurant profitability.
What technology is best for hospitality management?
From customer experience management to reputation management hospitality tech has turned the business on its head helping you deliver a seamless customer experience. The accelerated demand of modern hospitality technology has turned the industry on its head. Chatbots,...