Learn how to increase guest advocacy & grow your business with the power of positive guest sentiment. Read our blog to find out more today!
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Trends and Advice
How to increase guest advocacy by +10%
Empower your restaurant marketing: break the apology habit
Discover why restaurant marketers should stop spending their time saying sorry and how they can manage the root causes to cut unhappy guests.
How capturing guest sentiment creates growth in the restaurant business
Discover the power of capturing guest sentiment and how it drives growth in the restaurant business. Learn how to use this strategy in 2023 for success.
3 Common Misconceptions about Yumpingo
Discover the truth behind 3 common misconceptions about Yumpingo & how we can help you deliver transformational improvements in your business.
Experience Drivers – What do customers really care about?
Learn about what customers really care about in the hospitality industry. Our blog uncovers what guests are experiencing across a wide array of brands.
How Dish-level Data Can Guide Your Menu Engineering and Pricing Strategy
Learn how dish-level data can guide your menu engineering and pricing strategies and keep your customers coming back for more.
Great Expectations: How to Close Gaps and Grow Customer Loyalty
Learn why understanding customer expectations is critical to growing a loyal customer base and why recovering unhappy guests isn’t enough.
Increase Prices or Decrease Quantity? Menu Questions, Answered
Find out the safest approach to make effective menu changes while staying true to your brand promise.
What to Do When Off-Prem Operations Don’t Deliver on Customer Expectations
It’s difficult to control what happens after an order leaves the restaurant. Find out what your digital customer expectations are, what you can control, and how to execute on it.
Three words every restaurant should avoid: “How was everything?”
“How was everything?”. The perfect question to ask if you want to be lied to. Find out what actual steps of service and menu items are performing well, and fix those that aren’t.