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Thought Leadership

Yumpingo CEO, George Wetz, on this year’s RFDC

Yumpingo CEO, George Wetz, on this year’s RFDC

In a white hot furnace of industry insights and government policy analysis, the annual Restaurant Finance Monitor’s annual Restaurant Finance & Development Conference (RFDC) took place this week.There was plenty going on and as always when you get this high a...

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Message from Yumpingo’s CEO, George Wetz

Message from Yumpingo’s CEO, George Wetz

Over seven years ago we created Yumpingo to help restaurants address a significant problem: Restaurants are in the experience business, yet measuring those experiences in any significant, actionable way has always been frustratingly evasive. It was the drive to solve...

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How To Optimize Menu Performance With Advanced Analytics

How To Optimize Menu Performance With Advanced Analytics

Did you know that 93% of consumers look at a menu before they decide where to eat?   Working in the hospitality industry, your menu can either make or break your business. Which makes it even more important that you optimize your menu to meet customer expectations. ...

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Leveraging Data for Success in the Restaurant Business

Leveraging Data for Success in the Restaurant Business

In the fast-paced world of the restaurant industry, it’s not just serving delicious food that’s going to get you ahead of your competitors. Restaurants need to start leveraging data to boost performance levels and customer experiences as well as improving business...

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How to deal with difficult customers [+ examples]

How to deal with difficult customers [+ examples]

In hospitality, dealing with difficult customers is as inevitable as the sun rising in the east. And even if a customer is being unreasonable, it’s important to deal with the problem head on without faltering on the level of customer service delivered. After all, 80%...

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