Mark R. Hancock

Mark R. Hancock

Posts by Mark R. Hancock

How to deal with difficult customers [+ examples]

How to deal with difficult customers [+ examples]

Sep 19, 2023 6:05:15 AM 6 min read
Getting ahead of the curve: Why restaurants are struggling to manage margins, and what they can do to fix it.

Getting ahead of the curve: Why restaurants are struggling to manage margins, and what they can do to fix it.

Sep 4, 2023 11:14:46 AM 9 min read
Yumpingo-enabled restaurants see sales growth rise substantially

Yumpingo-enabled restaurants see sales growth rise substantially

Sep 1, 2023 10:54:50 AM 3 min read
Get it right the first time with new store openings

Get it right the first time with new store openings

Apr 20, 2023 6:48:07 AM 4 min read
Yumpingo announces partnership with SevenRooms

Yumpingo announces partnership with SevenRooms

Mar 9, 2023 2:49:06 AM 3 min read
Is it time to get hyper-personal with your guests?

Is it time to get hyper-personal with your guests?

Mar 6, 2023 12:00:15 AM 4 min read
How to increase guest advocacy by +10%

How to increase guest advocacy by +10%

Feb 21, 2023 3:56:50 AM 3 min read
Empower your restaurant marketing: break the apology habit

Empower your restaurant marketing: break the apology habit

Jan 31, 2023 7:00:04 AM 3 min read
How capturing guest sentiment creates growth in the restaurant business

How capturing guest sentiment creates growth in the restaurant business

Jan 30, 2023 3:58:32 AM 2 min read
Experience Drivers – What do customers really care about?

Experience Drivers – What do customers really care about?

Jan 10, 2023 10:37:32 AM 4 min read
What is customer experience management?

What is customer experience management?

Dec 1, 2022 9:39:00 AM 10 min read
Yumpingo joins Toast partner ecosystem to help empower hospitality teams

Yumpingo joins Toast partner ecosystem to help empower hospitality teams

Nov 14, 2022 2:55:00 PM 2 min read

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