One QR Code Connecting Every Guest’s Digital Journey
Welcome guests, offer check-in for Track & Trace, provide access to your menu, integrate to most pay at the table apps, and capture real-time feedback on their overall experience to inform your business decisions… All with one central QR code.
The Simplicity of Centralised Experiences
Easy Track & Trace
Time-stamped guest data is securely stored, with instant data retrieval upon request. If you already have a check-in service, Yumpingo Central can integrate any digital check-in provider.
Yumpingo Central provides a subscription option for your guests to boost your marketing database, with more than a third of customers opting in on average.
Connect Your Order & Pay
Add any digital service into Yumpingo Central, including mobile ordering and payment, making it easy for more of your guests to access your ordering experience on their own phone.
Design your branded portal in minutes
Create your own virtual welcome and guest journey by adding digital services you want to share with guests.
One central QR code to engage guests
A single channel for guests to access services
One personalised guest journey
Mobile-optimised web portal
Digital Customer Journey
1-min guest review
Service to Act Faster
Yumpingo Central comes with access to our Insights service, an online stream of live guest reviews and scores for your front of house team to spot guest concerns and act quickly to improve.
Guests can score NPS, dishes & drinks, steps of service, and your new safety measures, giving you the data to inform important business decisions.
Easy Access For Your Guests
QR codes and links can be presented on stickers, packaging, posters, menus, table tents, or server cards for seamless integration into your service style to provide easy access for your guests.
They simply scan the code wherever it’s presented to gain access to your brand’s digital portal.
Try it yourself
Mobile Web Portal
“We’ve seen remarkable growth in both our NPS and online reputation since working with Yumpingo. From the start we’ve used the insights to drive our menu development, optimising our key dishes to improve the recipes and preparation techniques, to be able to provide the best service every time. It’s been rewarding to see for ourselves the effects of our hard work resulting in more and more happy customers.”
Dean Wilson – Director Olive Tree Brasserie
"We’re able to shape our brand experience and focus on what really matters to our guests across everything we do. Word of mouth is key to us and we can now hear genuinely what every guest thinks and how we can fix things straight away. An added bonus has been the volume of data we’ve captured and how we’ve managed to rebuild our database to pre-GDPR volumes."
Lisa Owen – Head of Marketing – Hickory’s Smokehouse
“We’re a forward-thinking business that is continually seeking ways to evolve and streamline the way we operate in order to improve our guest experience. This partnership gives us greater dexterity to manage, track and influence the end-to-end experience of our guests, something which will become increasingly more important as we negotiate the coming months.”
Jon Townsend, Strategic Planning Manager
The Restaurant Group’s Leisure Division Leverages Yumpingo’s On and Off-Prem Intelligence to Optimize Guest Experiences Across Brands
After a successful pilot in April, TRG’s Leisure division progressed its partnership with Yumpingo across all its 126 sites.
Nando’s Rolls Out Yumpingo in UK and Australia (ANZ) Markets to Optimise the Guest Experience In-Store and Off-Premise
Yumpingo’s market entry to Australia follows the UK rollout that achieved a 15 point increase in NPS in only 12 weeks.
Get the breakdown of what the guest experience in hospitality looks like and the level of impact it has on the health of your brand.
Centralised Solutions for Seamless Guest Experiences
With digital touch points dominating today’s guest journey, it’s critical your brand offers a high-quality, seamless online and in-person experience for your guests.