Smart Actions
Maximize team productivity with intelligent workflows
Your brand’s customer satisfaction data is transformed into suggested actions teams can make that will have the greatest impact on guest happiness.
SEE IT IN ACTION
Find out how happy your guests are and why – and what to do about it
Smart Actions identifies the top menu and service factors falling behind in performance and sends a weekly report to GMs with the next steps teams can take to address the bad and do more of the good. Once received, all they have to do is engage the right team members while we monitor and report the progress.
Key Features
Empowering teams to do what works – but better
Automated action-planning
Weekly reporting
Location-specific analysis
Empowering decisions and delivering results for leading brands
“Yumpingo created a solution to keep our frontline teams focused on the areas of improvement that will have the greatest impact. Receiving that level of insight with Yumpingo’s Smart Actions has already proven to drive action where it matters most.”
Mark Mercer, Head of Central Operations, The Restaurant Group
Latest Blogs
![How to deal with difficult customers [+ examples]](https://yumpingo.wpenginepowered.com/wp-content/uploads/2023/09/shutterstock_2244005477-400x250.jpg)
How to deal with difficult customers [+ examples]
In hospitality, dealing with difficult customers is as inevitable as the sun rising in the east. And even if a customer is being unreasonable, it’s important...
Feeding Change: Taking Action Against Food Waste in Restaurant Operations
Food waste massively impacts those in the hospitality industry’s profit margins. If you’re overbuying food or finding yourself constantly wasting food...
Getting ahead of the curve: Why restaurants are struggling to manage margins, and what they can do to fix it.
Be a speedboat, not an oil tanker Look at the chart above and ask yourself two questions: Are we responding fast enough to the wholesale prices? What is the...
You’re only limited by what you can see
Reduce administrative, manual check-ins and manage your customer experience efficiently and effectively to increase brand awareness, customer loyalty and advocacy at the speed your restaurant requires.