Smart Actions
Maximize team productivity with intelligent workflows
Your brand’s customer satisfaction data is transformed into suggested actions teams can make that will have the greatest impact on guest happiness.
SEE IT IN ACTION
Find out how happy your guests are and why – and what to do about it
Smart Actions identifies the top menu and service factors falling behind in performance and sends a weekly report to GMs with the next steps teams can take to address the bad and do more of the good. Once received, all they have to do is engage the right team members while we monitor and report the progress.
Key Features
Empowering teams to do what works – but better
Automated action-planning
Suggested actions are created to address the most critical issues with menu and service execution
Weekly reporting
Reports are delivered to your GMs inbox with a breakdown of customer satisfaction insights for each service style
Location-specific analysis
Location-specific analysis is built for targeted menu item and service-step compliance
Our Customers
“Yumpingo created a solution to keep our frontline teams focused on the areas of improvement that will have the greatest impact. Receiving that level of insight with Yumpingo’s Smart Actions has already proven to drive action where it matters most.”
Mark Mercer, Head of Central Operations, The Restaurant Group
Latest Blogs
How to Combat Seasonal, Staffing & Supply Chain Challenges
Having the ability to quickly identify how team development, menu improvements, and concept-testing impacts your sales will keep you focused on doing the right work in every store, every shift; for every server, every dish. And it all starts with asking the right questions: how happy are my guests, and why?
The Restaurant Group’s Leisure Division Leverages Yumpingo’s On and Off-Prem Intelligence to Optimize Guest Experiences Across Brands
After a successful pilot in April, TRG’s Leisure division progressed its partnership with Yumpingo across all its 126 sites.
Nando’s Rolls Out Yumpingo in UK and Australia (ANZ) Markets to Optimise the Guest Experience In-Store and Off-Premise
Yumpingo’s market entry to Australia follows the UK rollout that achieved a 15 point increase in NPS in only 12 weeks.
You’re only limited by what you can see
Reduce administrative, manual check-ins and manage your guest experience efficiently and effectively to increase brand awareness, customer loyalty and advocacy at the speed your restaurant requires.