Smart Actions

Maximize team productivity with intelligent workflows

Your brand’s customer satisfaction data is transformed into suggested actions teams can make that will have the greatest impact on guest happiness.

SEE IT IN ACTION

Find out how happy your guests are and why – and what to do about it

Smart Actions identifies the top menu and service factors falling behind in performance and sends a weekly report to GMs with the next steps teams can take to address the bad and do more of the good. Once received, all they have to do is engage the right team members while we monitor and report the progress.

Key Features

Empowering teams to do what works – but better

Automated action-planning

Suggested actions are created to address the most critical issues with menu and service execution

Weekly reporting

Reports are delivered to your GMs inbox with a breakdown of customer satisfaction insights for each service style

Location-specific analysis

Location-specific analysis is built for targeted menu item and service-step compliance

Our Customers

“Yumpingo created a solution to keep our frontline teams focused on the areas of improvement that will have the greatest impact. Receiving that level of insight with Yumpingo’s Smart Actions has already proven to drive action where it matters most.”

Mark Mercer, Head of Central Operations, The Restaurant Group

Latest Blogs

How to Combat Seasonal, Staffing & Supply Chain Challenges

How to Combat Seasonal, Staffing & Supply Chain Challenges

Having the ability to quickly identify how team development, menu improvements, and concept-testing impacts your sales will keep you focused on doing the right work in every store, every shift; for every server, every dish. And it all starts with asking the right questions: how happy are my guests, and why?

read more

You’re only limited by what you can see

Reduce administrative, manual check-ins and manage your guest experience efficiently and effectively to increase brand awareness, customer loyalty and advocacy at the speed your restaurant requires.