Smart Actions
Maximize team productivity with intelligent workflows
Built for the GM on the go to empower strategic decision-making the smart way, not the hard way.
Find out how happy your guests are and why – and what to do about it
Smart Actions builds a weekly game plan for GMs that concentrates on the menu and service factors falling behind in performance and suggests actions to take to focus the right team members on the right issues.
Key Features
Focus time, engage teams, make traction
Quantified impact of menu and service execution
As soon as issues are identified, suggested actions are prioritized and displayed by weight of impact
Weekly reporting
Weekly reporting delivered to your GMs inbox with key customer satisfaction scores for each service style
Location-specific insights
Location-specific insights for menu item and service-step compliance
Our Customers
“Yumpingo created a solution to keep our frontline teams focused on the areas of improvement that will have the greatest impact. Receiving that level of insight with Yumpingo’s Smart Actions has already proven to drive action where it matters most.”
Mark Mercer, Head of Central Operations, The Restaurant Group
Latest Blogs
The Restaurant Group’s Leisure Division Leverages Yumpingo’s On and Off-Prem Intelligence to Optimize Guest Experiences Across Brands
After a successful pilot in April, TRG’s Leisure division progressed its partnership with Yumpingo across all its 126 sites.
Nando’s Rolls Out Yumpingo in UK and Australia (ANZ) Markets to Optimise the Guest Experience In-Store and Off-Premise
Yumpingo’s market entry to Australia follows the UK rollout that achieved a 15 point increase in NPS in only 12 weeks.
Understanding the Guest Experience in the Hospitality Industry
Get the breakdown of what the guest experience in hospitality looks like and the level of impact it has on the health of your brand.
You’re only limited by what you can see
Reduce administrative, manual check-ins and manage your guest experience efficiently and effectively to increase brand awareness, customer loyalty and advocacy at the speed your restaurant requires.