Smart Actions
Maximize team productivity with intelligent workflows
Your brand’s customer satisfaction data is transformed into suggested actions teams can make that will have the greatest impact on guest happiness.
SEE IT IN ACTION
Find out how happy your guests are and why – and what to do about it
Smart Actions identifies the top menu and service factors falling behind in performance and sends a weekly report to GMs with the next steps teams can take to address the bad and do more of the good. Once received, all they have to do is engage the right team members while we monitor and report the progress.
Key Features
Empowering teams to do what works – but better
Automated action-planning
Suggested actions are created to address the most critical issues with menu and service execution
Weekly reporting
Reports are delivered to your GMs inbox with a breakdown of customer satisfaction insights for each service style
Location-specific analysis
Location-specific analysis is built for targeted menu item and service-step compliance
Our Customers
“Yumpingo created a solution to keep our frontline teams focused on the areas of improvement that will have the greatest impact. Receiving that level of insight with Yumpingo’s Smart Actions has already proven to drive action where it matters most.”
Mark Mercer, Head of Central Operations, The Restaurant Group
Latest Blogs
Increase Prices or Decrease Quantity? Menu Questions, Answered
Find out the safest approach to make effective menu changes while staying true to your brand promise.
What to Do When Off-Prem Operations Don’t Deliver on Customer Expectations
It’s difficult to control what happens after an order leaves the restaurant. Find out what your digital customer expectations are, what you can control, and how to execute on it.
Three words every restaurant should avoid: “How was everything?”
“How was everything?”. The perfect question to ask if you want to be lied to. Find out what actual steps of service and menu items are performing well, and fix those that aren’t.
You’re only limited by what you can see
Reduce administrative, manual check-ins and manage your customer experience efficiently and effectively to increase brand awareness, customer loyalty and advocacy at the speed your restaurant requires.