Yumpingo & Redcat Integration

Improve Customer Retention

Reduce unhappy guests by 34% by managing the root causes of dissatisfaction.

Increase Customer Acquisition

Deliver 14% more happy guests and boost word of mouth customer advocacy.

Improve Menu Margins

Increase menu margins by 2.5% while managing and growing guest satisfaction.

Unique Integration

The only feedback service seamlessly integrated with Redcat POS and Ordering

Live in Hours

Launch quickly with high-volume, multi-channel survey collection

Guest Engagement

Personalised, customised and branded surveys to engage guests and gather the key insights you need

Granular Insights

Real-time food and drink level insights to optimise menu and operations

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"Our Nandocas in every territory are now empowered to make better decisions on food and service execution, supporting our commitment to welcoming everyone to our table and delighting them with an exceptional customer experience."

Amanda Banfield
CEO, Nando's ANZ

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"The game changer was having practical actions from the guest survey feedback planned out using the Continuous Action Process (CAP). That helped us prioritise opportunities to make immediate changes, and track the improvements that came as a result of doing them."

David Youl
Co-Founder, Fonda Mexican

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"Our NPS has been steadily increasing. We’ve also seen our online reputation scores climbing and we have seen a direct link between NPS and sales growth."

John Welsh
MD, Hickory's Smokehouse

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