“Yumpingo’s insights were immediate and meant we could make improvements from day one. It was a guiding light to every dish and every shift. It quickly started informing staff reviews, bonuses, and any coaching and development requirements. It was less sensitive, as the insights provided were from a much larger amount of data, at scale, and that meant it felt more like a truthful and accurate reflection of sentiment.”
CHRIS HILL, FORMER-CEO OF NEW WORLD TRADING COMPANY