Mark R. Hancock

Mark R. Hancock

Posts by Mark R. Hancock

The psychology of designing the perfect menu

The psychology of designing the perfect menu

Apr 26, 2021 5:35:43 PM 5 min read
[WHITEPAPER] Recovery Through the Eyes of Your Guests.

[WHITEPAPER] Recovery Through the Eyes of Your Guests.

Mar 24, 2021 2:10:26 PM 5 min read
Hospitality’s Step-by-Step Guide to Reputation Management

Hospitality’s Step-by-Step Guide to Reputation Management

Mar 17, 2021 4:58:01 PM 4 min read
Calculating NPS in Hospitality: Risks, Recovery Methods, ROI

Calculating NPS in Hospitality: Risks, Recovery Methods, ROI

Mar 10, 2021 4:37:01 PM 4 min read
How to be a world-class hospitality business

How to be a world-class hospitality business

Mar 3, 2021 7:55:17 PM 6 min read
Restaurant legend Danny Meyer in his interview at Peach 2020

Restaurant legend Danny Meyer in his interview at Peach 2020

Dec 8, 2020 10:08:43 AM 4 min read
Generate revisits in a post-pandemic market

Generate revisits in a post-pandemic market

Dec 3, 2020 2:40:00 PM 1 min read
Three months in – Public satisfaction with hospitality’s safety stays high

Three months in – Public satisfaction with hospitality’s safety stays high

Oct 13, 2020 9:43:44 AM 2 min read
Ten weeks in – Not another QR code – “We Hear You” survey findings

Ten weeks in – Not another QR code – “We Hear You” survey findings

Sep 21, 2020 6:27:11 PM 3 min read
Six weeks in – Consumer confidence is growing in the sector but operators need to guard against comp

Six weeks in – Consumer confidence is growing in the sector but operators need to guard against comp

Aug 26, 2020 11:55:32 AM 3 min read
Engineering profitable menus in a post-Covid world.

Engineering profitable menus in a post-Covid world.

Aug 3, 2020 12:09:54 PM 1 min read

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