A simple set-up that delivers satisfaction growth
Improve Customer Retention
Reduce unhappy guests by 34% by managing the root causes of dissatisfaction to cut churn and reduce recovery costs.
Increase Customer Acquisition
Are you making best use of your happy customers? Deliver 14% more happy guests and boost word of mouth customer advocacy.
Improve Menu Margins
You can increase margins by 2.5% and grow guest happiness! Increase menu margins – from guesswork to confident improvements.
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How does Wireless Social integrate with Yumpingo?
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Step 1:
When a guest signs in to the venue Wifi, Wireless Social sends the customer email to Yumpingo.
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Step 2:
After their meal, Yumpingo sends a 1-Minute Smart Survey to the customer in a restaurant-branded email to capture their experience feedback.
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Step 3:
Based on customer sentiment insights, Yumpingo transforms your customer feedback data into easy next steps.