NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT

Yumpingo & Wireless Social Integration

Yumpingo’s direct integration with Wireless Social enables you to start capturing real-time feedback within days, to help you fix service and food issues, before they affect your guests. 

wireless social

A simple set-up that delivers satisfaction growth

Customer-Retention (1)

Improve Customer Retention


Reduce unhappy guests by 34% by managing the root causes of dissatisfaction to cut churn and reduce recovery costs.

Customer-Acquisition (1)

Increase Customer Acquisition

Are you making best use of your happy customers? Deliver 14% more happy guests and boost word of mouth customer advocacy.

Menu-Margins (1)

Improve Menu Margins

You can increase margins by 2.5% and grow guest happiness! Increase menu margins – from guesswork to confident improvements.

yumpingo wireless social

How does Wireless Social integrate with Yumpingo?

wireless social yumpingo

Step 1:

 

When a guest signs in to the venue Wifi, Wireless Social sends the customer email to Yumpingo.

 

Find out more about Integrations >

Step 2:

 

After their meal, Yumpingo sends a 1-Minute Smart Survey to the customer in a restaurant-branded email to capture their experience feedback.

 

Find out more about Smart Surveys >

Step 3:

 

Based on customer sentiment insights, Yumpingo transforms your customer feedback data into easy next steps.

 

Find out more about Smart Actions >

REQUEST A DEMO

Get in touch to see how we can help you

Find out how to get our Wireless Social integration live for you, to deliver statisfaction growth for your customers and your business.