Yumpingo has been acquired by BBI

This Site is for Guests and Consumers Completing BBI Surveys.

For Restaurant Brands, Suppliers and Investors Wanting More Info on BBI, Visit the Black Box Intelligence Website.

How it Started

“How is Everything?”

The people who designed BBI Surveys were frustrated at being asked ‘how was your meal?’

  • It was always asked when we’re just having our first mouthful.

  • We often doubt that what we want to say is important enough to be actioned.

  • It’s a hard place and time to tell the truth.

  • And there’s little chance our feedback gets to the people who can make a change.

And after the experience we don’t often feel strongly enough to share our thoughts publicly online.

Help the Restaurant Brands You Love

Be a Restaurant Coach

Restaurants usually only hear from cheerleaders (5 stars), or critics (1 star).

But most guests experience something in the middle. 

Restaurants want to hear from you! They want and need your help to get better.

So if part of your dish was not seasoned enough or could have been warmer, let the restaurant team know. These are the things they can fix and really appreciate knowing about. 

BBI Surveys is feedback that is really listened to.

BBI Surveys

Learn More About How BBI Surveys and Restaurant Brands Use Your Feedback

About Us
Learn more about the team behind BBI Surveys.
Why It Matters
Why restaurants want your survey feedback.
Behind the Scenes
How your feedback helps restaurants get better.
Reviews
What happens to reviews you leave for restaurants.

Learn More

Black Box Intelligence

Black Box Intelligence is the team behind BBI Surveys. Visit our website to learn more.