Yumpingo has been acquired by BBI
This Site is for Guests and Consumers Completing BBI Surveys.
For Restaurant Brands, Suppliers and Investors Wanting More Info on BBI, Visit the Black Box Intelligence Website.
Who is Black Box Intelligence
About BBI
At BBI (Black Box Intelligence), we are passionate about helping restaurants succeed in one of the most challenging industries in the world. Founded by seasoned restaurant operators, our mission is simple: to empower multi-unit restaurants with the data, insights, and tools they need to retain top talent, drive sustainable growth and deliver exceptional guest experiences.
What We Do
How We Help Restaurants Succeed
For the C-Suite
For every key role in a restaurant organization from COOs and CFOs to HR and marketing teams.
Our Story
Serving Restaurant Brands Since 1995
Born from a need for restaurants to be able to pay their team effectively, Black Box Intelligence began in the mid-1990s with the creation of People Report – the first industry-wide workforce survey. Over time, we expanded our capabilities to include sales insights and guest sentiment analysis, creating a comprehensive view of what drives restaurant success.
We now work with 400+ brands and across more than 45 countries.
Today, we are a global team of restaurant veterans and technologists, united by a belief that happy employees lead to happy guests.
Why It Matters
We Truly Believe in What We Do
We believe that restaurants are cultural cornerstones. By helping them operate more effectively and deliver better experiences, we’re not just improving businesses, we’re enriching communities.
