"Since rolling out Yumpingo our NPS has been steadily increasing and is now 14 points higher; which means 13% more happy guests! We’ve also seen our online reputation scores climbing from 4.3 to an excellent 4.7 stars. And we have seen a direct link between NPS and sales growth."
Managing Director, Hickory's Smokehouse
INTEGRATIONS
Connect with your chosen tools
50+ integrations with all the key services, to launch quickly and maximize customer feedback.
GUEST ENGAGEMENT
Engage all of your guests
Capture customer sentiment anywhere, any time using custom feedback surveys through email, SMS, QR codes, links and devices.
Strategy & Innovation
Frontline Performance
Deliver better experiences consistently across every menu item, every server and every shift to grow loyalty and cut churn.
Smart Actions ->
BUSINESS IMPROVEMENT
Deliver sales growth
In control group testing, locations using Yumpingo delivered a +6 points NPS increase and 20% sales growth, resulting in $30,000 more revenue per store per month.
Rob Papps
CEO, Nando's
John Welsh
MD, Hickory's Smokehouse
Hernan Mujica
CIO, Texas Roadhouse
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Chris Hill
CEO, New World Trading Company
Chris Westcott
Former CEO, Iron Hill Brewery & Restaurant
Dean Wilson
Director, Olive Tree Brasserie
Richard Colclough
MD, Parogon Group
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