Welcome to the Proof of the Possible
Hospitality technology proven to guide teams down the path to growth.
Our Customers
[Yumpingo] is a guiding light to every dish and every shift. It quickly started informing staff reviews, bonuses, and any coaching and development requirements. We could see significant positive NPS growth and that translated into financial performance too.
Chris Hill, Former CEO, New World Trading Company
Point Increase in NPS
%
More Happy Customers
Reviews in 12 Months Across 28 Locations
Immediate Improvement
in Dish Performance Scores
Consistent brand standards,
service levels and customer satisfaction
Having guest sentiment insights to a dish level really helps to give us the confidence to continue with the things guests love and make decisive changes where needed. It also allows us to develop our menu in a more dynamic way by testing dishes and getting real-time feedback before we launch a dish across our estate.
Chris Westcott, President & CEO, Rosa Mexicano
Point Increase in NPS
%
More Happy Customers
Reviews in 15 Months Across 10 Locations
Confidence in Menu Development
Data-Driven Pricing Strategy
Since rolling out Yumpingo our NPS has been steadily increasing and is now 14 points higher; which means 11% more happy guests! We’ve also seen our online reputation scores climbing from 4.3 to an excellent 4.7 stars. And we have seen a direct link between NPS and sales growth. Yumpingo has helped give us the confidence to make changes to our guest journey, our menus, our training and get a genuine feel for what our guests think of those changes.
John Welsh, Managing Director, Hickory’s Smokehouse
Point Increase in NPS
%
More Happy Customers
Reviews in 19 Months Across 11 Locations
Online Reputation Increase from 4.3 to 4.7 Stars
Engaging Teams Throughout the Business
Clear the Path to Better Performing Operations
Every day, hospitality brands are starting their journey with Yumpingo to drive team engagement, customer experience, and sales growth.
Let’s Connect
Join brands like New World Trading Co., Rosa Mexicano, and Hickory’s Smokehouse at the forefront of transformative hospitality.