Customer data is essential to the modern economy, and as digital technologies become an increasingly vital part of everyday life, massive amounts of personal data are collected and used to create better products and more personalized experiences.
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Trends and Advice
Collecting Customer Data – the Hospitable Way
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How to Combat Seasonal, Staffing & Supply Chain Challenges
Having the ability to quickly identify how team development, menu improvements, and concept-testing impacts your sales will keep you focused on doing the right work in every store, every shift; for every server, every dish. And it all starts with asking the right questions: how happy are my guests, and why?
How to Ensure and Sustain Restaurant Profitability
Assess and improve key factors impacting your operational costs to ensure and sustain restaurant profitability.
What technology is best for hospitality management?
From customer experience management to restaurant reputation management tech has turned the business on its head helping you deliver a seamless customer experience. The accelerated demand of modern hospitality technology has turned the industry on its head. Chatbots,...
The psychology of designing the perfect menu
POS data, human psychology and dog/star analysis can all help you create the perfect menu. The restaurant industry has a new look – and…
Hospitality’s Step-by-Step Guide to Reputation Management
For effective reputation management your restaurant needs Yumpingo. A hospitality leader’s top priorities are often: ensuring service…
Calculating NPS in Hospitality: Risks, Recovery Methods, ROI
Improve your guest satisfaction and build your business with NPS. “Would you recommend us to a friend?” In the hospitality industry, word…
The Caterer Technology Prospectus 2021 Report: The best tech to support the drive to delivery
Over the past months, the adoption of mobile ordering and payment systems has skyrocketed, with customers and businesses forced to…
Restaurant legend Danny Meyer in his interview at Peach 2020
In this interview, sponsored by Yumpingo, you will see one of the greats of the US restaurant scene and founder of Union Square…
![[VIDEO] Gary Goodman talks to senior business leaders about navigating COVID-19](https://yumpingo.wpenginepowered.com/wp-content/uploads/2020/08/Screenshot-2021-05-07-at-19.03.48-400x250.png)
[VIDEO] Gary Goodman talks to senior business leaders about navigating COVID-19
Gary Goodman, Chief Executive Office and Founder of Yumpingo, hosts a series of video interviews with senior business leaders talking…